Shipping and Returns Policy
Most frequent questions and answers
Please find below some of our most Frequently Asked Questions (FAQs). If your question isn’t answered here and you’d like to speak to someone in Customer Care, you can email us at support@wittee.in
WHAT ARE THE CHARGES FOR SHIPPING?
We take utmost care to ensure the satisfaction of our customers. Customers can avail free shipping for all the prepaid orders and need to pay INR 15% or 89/- for COD orders.
WHAT PAYMENT METHODS CAN I USE?
We accept the following payment methods through RazorPay:
UPI( GPay, PhonePe, Freecharge, etc), RuPay, Credit Card/Debit Card (Visa, MasterCard, etc).
All the payments are secured via SSL and Razorpay.
COD (Cash on Delivery) is also available
WHAT IS YOUR EXCHANGES, RETURNS POLICY?
We provide refund on 1 product if you are not satisfied with the quality within 7 days of order. If there is no defect from our side in size or print, you will get a partial refund. (Sale Price – Delivery Charges for both sides)
FULL REFUNDS/ EXCHANGES WILL BE APPLICABLE IF THE ITEM RECEIVED IS DEFECTED OR MISPRINTED.
In case of misprints and defects, you will get 100% refund, no question asked
You can reach out to us on whatsapp or at care@wittee.in in case of refund/returns.
WHAT IS YOUR REFUND POLICY?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange Policy
We provide a one time 7 day exchange policy for one product in case there are issues with size of the t shirt, i.e. if we ship a different size from what is displayed on the size chart.. We recommend our users to buy 1 product (one T Shirt/Hoodie/Croptop etc) if you are not sure about the size. Since we have a make to order business model and we sell very rare and niche design, exchange is difficult.
Points to consider
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For any other queries you can e-mail us at care@wittee.in
