Return and Refunds Policy
Most frequent questions and answers
Please find below some of our most Frequently Asked Questions (FAQs). If your question isn’t answered here and you’d like to speak to someone in Customer Care, you can email us at support@wittee.in
WHAT IS YOUR RETURNS POLICY?
Our policy lasts 7 days. If 7 days have gone by since the delivery of your order, unfortunately we can’t offer you a refund or exchange.
FULL REFUNDS/ EXCHANGES WILL ONLY BE APPLICABLE IF THE ITEM RECEIVED IS DEFECTED OR MISPRINTED.
In case of cancellation for standard shipping orders, only a partial refund will be initiated if the order has already been processed and passed Quality Check.
In case of misprints and defects, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase along with a picture of the defected product. Kindly provide the required details at care@wittee.in
WHAT IS YOUR EXCHNGE POLICY?
We understand selecting the perfect size can be tricky especially in your first order. Although all the t shirts at wittee are printed to order so it is really difficult to provide exchange/returns but we do provide size exchange for only 1 product per customer, so that y’all can comeback and buy many more tees as per your fit. If you are not sure about your size we recommend you to buy only 1 product in your first order.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at care@wittee.in.
Points to consider
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Only one product size exchange is allowed per customer.
Any On Sale item/ items bought at sale price is not allowed for Return/Exchange.
All items from 420/- series are not eligible for return /exchange,
Shipping Policy
Most frequent questions and answers
Please find below some of our most Frequently Asked Questions (FAQs). If your question isn’t answered here and you’d like to speak to someone in Customer Care, you can email us at support@wittee.in
WHAT ARE THE CHARGES FOR SHIPPING?
We take utmost care to ensure the satisfaction of our customers. Customers can avail free shipping for all the prepaid orders and need to pay INR 65/- for COD orders.
WHAT PAYMENT METHODS CAN I USE?
We accept the following payment methods through RazorPay:
UPI( GPay, PhonePe, Freecharge, etc), RuPay, Credit Card/Debit Card (Visa, MasterCard, etc).
All the payments are secured via SSL and Razorpay.
WHAT IS YOUR EXCHANGES, RETURNS POLICY?
Our policy lasts 7 days. If 7 days have gone by since the delivery of your order, unfortunately we can’t offer you a refund or exchange.
FULL REFUNDS/ EXCHANGES WILL ONLY BE APPLICABLE IF THE ITEM RECEIVED IS DEFECTED OR MISPRINTED.
In case of cancellation for standard shipping orders, only a partial refund will be initiated if the order has already been processed and passed Quality Check.
In case of misprints and defects, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase along with a picture of the defected product. Kindly provide the required details at care@wittee.in
WHAT ARE IS THE ESTIMATED DELIVERY TIMELINE
Since all our products are made to order. It takes us 1-3 business days to print and ship the order. Once shipped, you’ll get the tracking link in SMS and email. Overall it takes us 3-6 business days to deliver the order.